Field Service Lightning Appointment Booking Api

Field service lightning appointment booking api published on october 13 2017 october 13 2017 120 likes 27 comments. Optimize your workforce and improve field service management with salesforce s intelligent field service solution formerly field service lightning. The time frame of the returned appointment booking slot.

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Field service lightning appointment booking api.

Represents the appointment booking scheduling process in field service. The field service lightning mobile app by salesforce is a brand new way to bring the full power of field service management to your mobile workforce. Field service technicians mobile employees and contractors require at least one 1 dispatcher in order to use the scheduling tool. Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.

To find the answer let s evaluate what type of scheduling you are trying to implement and determine how mature of a scheduling tool you will need. For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm. Represents an appointment to complete work for a customer in field service and lightning scheduler. Represents the appointment booking scheduling process in field service.

For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm. So when should a company pursue one or the other. Built to be offline first field service lightning presents information in a clean and easy to use user interface and arms your workforce with the latest. While field service lightning is traditionally used for field service operations it can also support some appointment booking use cases.

Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives. Lightning apps lightning flow marketing cloud. This object is available in api version 38 0 and later. Http bit ly fsl777course the field service lightning appointment booking feature lets you offer truth based graded appointment sl.

Our field service mobile app enables teams to always be connected with access to the info they need to complete work seamlessly. Improve first visit resolution by arming employees with this best in class mobile solution. Field service in the rest api field service managed package fsl namespace. Dispatcher and technician licenses may not be used for a contact center call center or customer case management application.

The grade of the available appointment booking slot.